Plain-language glossary

Terms you'll hear across the six sessions — no jargon left unexplained.

Artificial intelligence (AI): Software trained on huge amounts of examples so it can generate text, images, or voices that sound or look human-made.
Chatbot: A program you type or talk to that answers in conversation, like ChatGPT or a bank's help widget.
Deepfake: An AI-generated photo, video, or audio clip made to look or sound like a real person doing or saying something they never did.
Voice cloning: AI that recreates a specific person's voice from a short recording, often lifted from social media or a voicemail greeting.
Phishing: A message designed to trick you into clicking a link, sharing information, or sending money.
Hallucination: When an AI states something false with total confidence, because it's predicting plausible-sounding text, not looking up facts.
Two-factor authentication (2FA): A second verification step, like a text code, that keeps an account safe even if a password leaks.
Prompt: The question or instruction you type or say to an AI chatbot.